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January 2012 Van Operators of the Month

It’s great to see our Suddath van operators receive recognition from our van line. Each winner receives a letter of congratulations,  a certificate and a check for their outstanding service and performance.   

Our January Continental Van Operator of the Month winner is Chris Loftus. Chris runs for our Orlando, Florida office. Chris has an outstanding claims score of 0.00%. His updating score is a solid 99.29 out of a possible 100.   He has an outstanding  United raw score of 1 and 100% customer satisfaction survey score for the month of January.  Chris is a consummate professional.  He manages his crews by setting very clear expectations, and making sure the customer’s needs are the primary concern for all involved.  We are very fortunate to have Chris as a member of the Suddath team! Thanks Chris for your outstanding performance!!

Sherman Lee of our Houston office  is our Master Fleet Van Operator of the Month for January. Sherman carries an incredible claims score of 0.14% and a great United raw score of 1. Sherman  has a 95.1 customer satisfaction survey score. Sherman has a wonderful SPR score of 49942. “Sherman is a fantastic pack and haul van operator for us.  We know when we put him on a job that the customer is in great hands, and he will do what is necessary to wow the customer.  Sherman and his crew do a fantastic job overall!”  Thank you Sherman for operating safely!

Our January Special Products Van Operator of the Month winner is John Hunter. John runs for our Barrett office in Milwaukee, Wisconsin.  John  has an outstanding claims score of 0. His updating score is a solid 97.27 out of a possible 100.   He has an outstanding  United raw score of 1 for the month of January.  John Hunter has been an  Owner-operator with Barrett for over 33 years.  In the first five years of John’s career he hauled a combination of HHGDS,  mainframe computer equipment, and extremely high value and rare artwork . During that time he established a reputation for dependability, microscopic claims liability and excellence customer service.  Because of these attributes, 28 years ago he was promoted to a full time Special Products van operator.  During John’s long career, United Van Lines has recognized his excellent work many times by awarding him Van Operator of the Month awards and finally, in 2000, Special Products Van Operator of the Year.  Thanks John for job well done!


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