Reliable Crew, Smooth Move – One Van Operator’s Secret

January 27, 2012

In this job, the right attitude makes a huge difference. I believe you should walk in the house with a great attitude and leave your personal problems on the truck. You can deal with the personal stuff later.

Having my own crew has also worked very well for me when it comes to ways of making the move go well. Many of my crew members have been with me for 10 or 15 years. Most long distance guys don’t haul with their crews. But I do mostly local and regional household moves. For local moves you’re expected to bring at least one person with you. I usually bring two or three along. I believe my steady crews are a big reason why I never have any issues with claims. I now have a lot of repeat business, too. I often move pro basketball players, bank presidents, and CEOs with 30,000 lbs. hauls.

Some guys who move coast to coast rely on a comfortable truck they can live in and feel very comfortable. They believe their truck helps them make the move go better and maybe it does. I mostly drive a 500 mile radius so my truck isn’t as important. I own a 2000 International, it performs well, and I want to drive it until the wheels fall off. My truck is very clean and presentable and I make sure it is, but I’m not like some guys who dote on their trucks. I think it’s better to dote on my wife.

Michael P., Suddath


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